What is Our Return or Exchange Policy?
You have 10 days from the date of delivery to claim for the return or exchange if :
Fragrances, cosmetics, jewelry are neither exchangeable nor returnable. Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product you have ordered.
How Do You Apply for the Return?
When Shall Your Return Be Processed?
What is Our Size Exchange Policy?
Do We Offer Refund?
Returns: Customized & Make to Orders:
Customized orders include alterations and made to measure products which CANNOT be refunded or exchanged. However, if you received an incorrect measurement you can send us pictorial evidence of the error in alterations and we will try to fix the issue.
Returns: Sale & Discounted Orders:
Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product you have ordered.
Customer may cancel the order at any time before the order has been processed.
Javed Miandad – The clothing studio has the right to cancel orders for reasons such as – item is out of stock, pricing errors, article found as defective in Quality Control or the credit/debit card payment declined by the issuing financial institution.